How to Configure a Rate Card That Requires Payment in Full

Some services are better suited to upfront payment. A one-time diagnostic screening, an initiation package, or a standalone lab panel may not make sense as a monthly payment plan. Onfire lets you configure any rate card to require payment in full at checkout, removing the pay-over-time option entirely for that service.

This guide shows you how.

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When to Use This Setting

Use the pay-in-full setting when:

• The service is a one-time charge with no ongoing component, such as a comprehensive intake or a standalone imaging panel
• You are using a separate initiation bundle alongside a continuity plan and want to ensure the initiation fee is always collected upfront
• The service cost is low enough that monthly payments are not meaningful for the patient

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How to Configure It

Navigate to your rate card setup in the Onfire partner portal. Create or open the rate card for the service you want to configure.

In the payment options section, check the box labeled "One-time Payment." This disables the pay-over-time option for this rate card. Patients will see only the pay-in-full price at checkout.

Save the rate card. The change takes effect immediately for any new checkout sessions using this rate card.

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What the Patient Sees

When a patient reaches checkout for a service configured as pay-in-full only, the monthly payment option will not appear. They will see the total price and a single payment option. There is no indication to the patient that a monthly option exists for other services.

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Questions about rate card configuration? Reach out to your practice success contact or email us at partners@onfirehealth.com.