Privacy Policy

Effective Date: 5/19/2026

Introduction

This Privacy Policy (our "Privacy Policy") describes how Onfire Health, Inc. ("we," "our," or "us") collects personal information about you through the use of Onfire Health, Inc..com (our "Website") and through other electronic communications between you and Onfire Health, Inc.. This Privacy Policy also describes our practices for collecting, using, maintaining, protecting, and disclosing that information. We respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy applies to information we collect:

  • • on our Website;
  • • in email, text, and other electronic messages between you and our Website;
  • • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • • us offline or through any other means, including on any other website operated by us or any third-party;
  • • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see below Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

Information We Collect About You

We collect, or may collect, several types of information from and about users of our Website, specifically information:

  • • by which you may be personally identified, such as name, postal address, billing address, work address, shipping address, e-mail address, telephone numbers (home, work, and mobile), driver's license number and other government identification numbers, date of birth, credit or debit card number (for payment purposes only), gender, race, religion, political orientation, salary, photos of you, and other personal information;
  • • that is about you but individually does not identify you, such as traffic data, location data, logs, referring/exit pages, date and time of your visit to our Website, error information, clickstream data, and other communication data and the resources that you access and use on the Website;
  • • about your internet connection, the equipment you use to access our Website and usage details.

We refer to this information collectively as "Personal Data" in this Privacy Policy.

How We Collect Information About You

We collect Personal Data directly from you when you provide it to us, automatically as you navigate through the Website and from third parties, for example, our business partners.

The information we collect on or through our Website provided by you may include:

  • • information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, completing a questionnaire or form, or requesting further services. We may also ask you for information when you report a problem with our Website;
  • • records and copies of your correspondence (including email addresses), if you contact us;
  • • your responses to surveys that we might ask you to complete; and
  • • details of transactions that may be tracked through our Website and of initiation of services. You may be required to provide financial information as part of initiation of services through our Website.

Automatic Data Collection

We may also collect information about you, including Personal Data, automatically. The information we collect automatically may include personally identifiable information or we may maintain it or associate it with personally identifiable information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

  • • estimate our audience size and usage patterns;
  • • verify your location to ensure we can provide you with our services;
  • • store information about your preferences, allowing us to customize our Website according to your individual interests;
  • • recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies

A cookie is a small file placed on the hard drive of your computer or mobile device. On your computer, you may refuse to accept browser cookies by activating the appropriate setting on your browser, and you may have similar capabilities on your mobile device in the preferences for your operating system or browser. However, if you select this setting you may be unable to access certain parts of our Website.

Web Beacons

Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages, used those screens, or opened an email and for other related Website statistics.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to collect certain information relating to your use of the Website. Google Analytics uses "cookies", which are text files placed on your computer, to help the Website analyze how users use the site.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Data:

  • • to provide our Website and its contents to you;
  • • to communicate with you about our products and services;
  • • to send newsletters, advertisements, or other promotional materials to you regarding our products and services;
  • • to develop care coordination services for you;
  • • to provide you with information, products or services you request from us;
  • • to register and service your account;
  • • to provide you with notices about your account;
  • • to track administration of care coordination transactions and initiation of services you request;
  • • to administer quizzes, surveys, sweepstakes, promotions, and contests;
  • • to contact you in response to a request;
  • • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
  • • to enforce our rights arising from contracts or our intellectual property rights;
  • • to notify you about changes to our Website or any of our products and services;
  • • in any other way we may describe when you provide the information;
  • • to fulfill any other purpose for which you provide it;
  • • for any other purpose with your consent.

Data Security

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where you have chosen a password for the use of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk.

Your Rights Regarding Your Information

You may review and change your Personal Data by emailing us at the contact information below. You may also notify us through the Contact Information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible or to delete your Personal Data.

We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Website. We do not knowingly collect Personal Data from children under 18.

If you believe we might have any information from a child under 18, please contact us using the contact information listed below.

Changes to Our Privacy Policy

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website's home page.

If we make material changes to how we treat our users' Personal Data, we will notify you by email to the email address you have provided to us and/or through a notice on the Website's home page.